Billing Policy

1. Company Information

Klaudia Diana Dudas – Entrepreneur Individuel
Business Activity: IT Consulting
SIREN: 999 510 647
SIRET: 99951064700012
APE / NAF Code: 6202A
Date of Registration: 08 Jan 2026
Registered Address:
158 Rue La Fayette
75010 Paris, France
Customer Support Email: info@worldwide-consulting.online
Customer Support Phone: +48 732 125 958


Klaudia Diana Dudas – Entrepreneur Individuel (“the Company”, “we”, “our”) provides IT consulting, custom coding, digital design services, creative solutions, and related digital services.

2. Billing & Payment Processing

All payments are securely processed through Airwallex, our regulated global payment service provider.

Accepted payment methods:

  • Debit and credit cards (Visa, Mastercard, American Express—where supported)
  • Bancontact
  • Trustly
  • Other local payment methods made available through Airwallex

Payment processing complies with:

  • EU consumer protection regulations
  • PSD2 Strong Customer Authentication (SCA)
  • PCI-DSS card network security requirements

We issue one-time invoices only. No subscriptions or recurring billing.

3. Delivery of Services

Delivery options depend on the type of service purchased:

Instant Delivery

For digital products or assets available immediately, customers receive full access instantly after successful payment.

Pay After Delivery (Post-Payment)

For custom or service-based work, customers may receive deliverables before payment, depending on project scope and internal approval.

All delivery conditions are communicated clearly at the time of order.

4. Invoicing

Customers automatically receive an electronic invoice after payment. Each invoice includes:

  • Business identification details (SIREN/SIRET)
  • Service description
  • Billing amount and currency
  • Applicable taxes (if any)
  • Invoice date and unique invoice number
  • Customer support contact information

Custom or VAT-compliant invoices can be requested via info@worldwide-consulting.online.

5. Refund Policy (Simple 14-Day “No Questions Asked”)

We offer a clear and consumer-friendly refund policy:

14-Day Full Refund Guarantee

Customers may request a full refund within 14 days of purchase, for any reason, including digital products and instantly delivered services.

No explanation is required.
No conditions apply, except identity verification where legally required.

Refund requests can be made by emailing: info@worldwide-consulting.online

Refunds are processed via the original payment method where possible.

This policy complies with and exceeds EU consumer protection requirements.

6. Disputes and Chargebacks

Customers are encouraged to contact us directly before initiating a chargeback so we can resolve issues efficiently.

We comply with card scheme requirements and may contest unjustified chargebacks by providing supporting documentation.

7. Fraud Prevention & Compliance

To comply with EU AML/KYC obligations, we may request additional information for:

  • High-value transactions
  • Suspicious or unusual payment activity
  • Verification requests from Airwallex or card networks

We reserve the right to decline transactions that do not pass fraud or compliance checks.

8. Data Security

Payment information is processed exclusively by Airwallex.
We do not store sensitive payment data on our systems.

Our processes comply with:

  • GDPR (EU)
  • PCI-DSS standards (via Airwallex)

9. Contact Information

For questions regarding billing, invoices, payments, refunds, or chargebacks:

info@worldwide-consulting.online
+48 732 125 958